Apr 15, 2014
I love how you are constantly offering new products!
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Feb 1, 2014
I have a couple of things from you and I absolutely love them! My next one is going to be a family tree.....I have the perfect spot for it!
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Apr 15, 2014
So excited about the finished project for my custom phrase! Thanks for great customer service!
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Dec 30, 2012
Erin at Customer Service is awesome...I gave her a pretty hard time in an email and she was so kind anyway! Apologies and thanks Erin and thanks Trading Phrases for standing by your product!
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Nov 2, 2013
Stumbled across your website totally by accident and it was love at first sight. Just placed my first order. Can't wait to see it on my wall. Home is where....
Our home was severly damaged in a flood with the help of some amazing friends and family we have rebuilt it. This quote fits perfectly in our "new" home.
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May 1, 2012
Danielle did a great job of helping me create and order, great customer service
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Aug 15, 2012
Katie Ogden was a dream to work with - thank you Katie!
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Apr 6, 2014
Thank you... a wonderful addition to our new baby's nursery... God bless!
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Dec 3, 2012
Thanks to Katie Ogden for all of her help
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Apr 2, 2014
Thanks, Samantha for all your help.
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Feb 1, 2014
I’m a loyal member of Trading Phrases. I recently had an issue with a decal and I called customer service. The service I received was exceptional! Before I was off the telephone I received an emailed notifying me that my replacement decal was on the way! This company is a pleasure to do business with!
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Mar 1, 2014
I just wanted to thank the customer service representatives of Trading Phrases for their patience and help with my confusion as a first-time customer. They really bent over backward to be helpful and, especially during a stressful time, this was incredibly appreciated. You can bet that the next time I'm looking to decorate a room in a creative way, I'll use your company again. Thank you very much!
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Apr 28, 2014
Thank you so much for you kindness, understanding, and generosity of my product mess up! You will definitely be getting the business for the remodeling of my entire house in the next year. Your Customer Relations skills are excellent. Being A Certified Customer Relations Manager for the past 19 years myself, I can always point out an excellent CRM and I appreciate all of your help!
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May 30, 2013
AWESOME CUSTOMER SERVICE!
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Jan 2, 2014
LOVE YOU GUYS!
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Nov 15, 2012
I wanted to take this time to let you know about your employee, Katie Ogden. Earlier this month I had sent a request for a quote from our CEO of our company to be completed as a wall decal. Katie was very patient with us as we flipped flopped from one font to another. She replied quickly to our questions and today we had the wall decal installed. It looks great. So many times employers only hear the negative about their employees however we were very pleased to have worked with Katie. My supervisors wife liked it so much she is having a couple done for their home.
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Nov 15, 2012
I just wanted to take some time to let you know how great it was to work with Katie Ogden on my special orders. She was extremely helpful and so nice! She was quick to respond to my emails and was able to answer to all my questions. The whole process was so easy with her help and knowledge. I ordered my wall quotes today and will definitely be ordering from tradingphrases.com again. I own a business in St. Louis and I know how valuable it is to have great employees and appreciate when I have positive experiences with other companies. Katie was really wonderful.
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Jul 2, 2014
I have ordered a few times from this company and have been completely satisfied with everything! I specifically dealt with Samantha, who was more than willing to help me design exactly what I was looking for. I had a few ideas, but she helped me get them on vinyl. Most of my decals are "off the wall" designs since we are military and move a lot. When my items arrived (in a very short amount of time), I was so excited to get my designs up! Everything looks great, and I couldn't be more pleased! I will definitely be ordering more as soon as I figure out what I want this time. Application was a breeze! I also won a contest through their Facebook page, and I LOVE the "est. in" family sign above our doorway. Thanks for the great, quality work as affordable prices! You all ROCK!!
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Nov 2, 2013
Thanks sooooo much for all of your help! Great customer service!
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Aug 30, 2014
Thank you for your help. Trading Phrases is one of my favorite companies! Your team is so easy to work with!
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Sep 3, 2013
I just installed my first phrase. When my shipment arrived there was a problem with one of the words in my phrase. Before I could contact them, they contacted me to see if my shipment arrived and the condition. I told them about the problem and within 3 days I had a new word. They were very helpful with installation advice and I was able to successfully install my design which consisted to two pieces due to two colors. It is absolutely beautiful and just makes my room. Kudos to Trading Phrases. I would recommend them to anyone!!!
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Jul 30, 2014
"Thanks a million for all of your amazing work! I will certainly recommend Trading Phrases to others!!!!"
Julie
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Jun 27, 2014
I could not have been more pleased with the decals that I ordered. We have six daughters and ordered one for each of their names. I placed them in (in order of age) on a large laundry room entry wall. Each time I pass it I smile, and the girls get a kick out of it. And my guests all comment as well at the uniquness and personal touch it adds as you enter the home (albeit through the garage).
I am not exactly 'crafty' and found that the ease of applying the decals was wonderful. I was able to do it myself and the colors were precisely what I ordered.
I will be back...
Thank you again.
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Mar 27, 2013
This looks great! Can't wait to get it on my wall in my kitchen!
You made this a lot of fun for me and I want you to know how
grateful I am....thank you, thank you!!!
Will pass your website on to friends who want to customize their homes!
Happy Fall and upcoming holidays to you!
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Aug 10, 2013
Everything went more than smoothly. Turned out wonderfully. Thank you!!
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